SPEAKER PREVIEW: Growing the Matchday Experience at Manchester City FC

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Manchester City FC has set out to deliver the ‘greatest fan matchday experience’ in football today. The customer experience of //Read More

PARTNER NEWS: SKIDATA backing Fan Experience Forum

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SKIDATA – the leading global provider of visitor access management solutions – is the latest industry supplier to support Fan //Read More

SPEAKER PREVIEW: Engaging with supporters – a European Perspective

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From the 2012/13 campaign onwards, all European football clubs must have an operating supporter liaison officer (SLO) as part of //Read More

SPEAKER PREVIEW: Fire your agency and hire your fans! Using social media to enhance the fan experience (and keep your stadium full)!

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The strongest advertising for any product is the testimonial of a happy customer. With this in mind, and with the //Read More

SPEAKER PREVIEW: Enhancing the fan experience through integrated production

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Sport tells an amazing story; a story that is delivered to fans through an ever-increasing array of media platforms. But //Read More

SPEAKER PREVIEW: Service With a Smile (and a Cheer)

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The Premier League’s innovative VisitFootball project applied quality assurance benchmarks from tourism to the visitor experience for each of its //Read More

SPEAKER PREVIEW: Innovation, not preservation, at Cardiff City FC

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The award winning Family Club at Cardiff City FC is revolutionary in its approach. It uses an innovative model which //Read More

SPEAKER PREVIEW: Using the ‘real fan experience’ as a catalyst for change

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Sport clubs are in danger of being left behind unless they can find a way to develop a sustainable customer //Read More

SPEAKER PREVIEW: A Sense of Obligation – the Australian Membership model

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The Australian Football League (AFL) is renowned for the membership culture amongst the supporters of its teams. At the core //Read More

Preliminary programme for Fan Experience Forum 2012 launched

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The preliminary programme for the inaugural Fan Experience Forum has been unveiled, offering a glimpse of in the world-class speaker //Read More

‘Creating meaningful visitor experiences’: Miami Dolphins partnering with IBM

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Last week, IBM announced a collaboration with the Miami Dolphins to integrate analytics technology into the Dolphins’ Sun Life Stadium; //Read More

Xperiology launches Fan Experience Forum 2012 alongside TheStadiumBusiness Summit 2012

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Europe’s first dedicated fan experience meeting for the sports sector will be held alongside TheStadiumBusiness Summit 2012 in Turin on //Read More

UPDATE: Early booking extended: FREE hotel offer ends 31 January

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EVENT UPDATE: With four months to go until the biggest stadium business meeting of the year Xperiology, the organisers of //Read More

TheStadiumBusiness Summit heads to Turin, Italy for 2012

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Following the success of its most recent summits in Dublin (2010) and Barcelona (2011), Xperiology is delighted to announce that //Read More

Stadium Business Summit 2011: A knockout success in Barcelona

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With nearly 300 delegates, from 30+ countries, representing more than 50 stadiums, 25+ football clubs and more than 20 future //Read More

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About Us

Fan Experience Forum 2012 is a high-level networking and knowledge exchange event designed to address the specific needs of key executives engaged in fan-based sports facility businesses. //Read More

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