Enhancing and Energising the Matchday Experience
BREAKING NEWS: Fan Experience Forum 2013 has now finished. Thanks to everyone who attended and made the forum such a success. If you would like to join the waiting list for next year’s Fan Experience Forum please email co-ordinator, Oana Buhus, including your full name, contact number and organisation. Seats will be allocated on a first come first served basis as/when cancellations occur. Click here to email Oana.
About the Forum
Without doubt the ‘fan experience’ is at the heart of every sport business. Yet, many teams and venues continue to base their growth on two highly unpredictable strategies: winning and discounting. Neither is sustainable in the long term.
However, there is another growth path. By putting the fans first, enlightened sports businesses are finding new ways to foster deeper connections, happier customers and stronger brand loyalty. Win or lose, these new fan-centric sports businesses are truly sustainable.
- How do we attract sports fans to our events?
- How do we engage with them?
- And how do we keep them coming back for more?
Fan Experience Forum 2013 explored the latest trends, winning strategies and business ideas to enhance the sports fan visitor experience – before, during and after the game! Click for a full list of Fan Experience Forum 2013 Attendees.
Fan Experience Forum 2013 was hosted alongside TheStadiumBusiness Summit 2013 held in Manchester on the 5, 6, 7 June 2013 with over 500 sports venue owners and operators in attendance and is the best platform for knowledge exchange among the world’s stadiums, arenas and major sports venues